Identifying the “Other Guy” in Your Alerts

Last Updated: April 3, 2026By

Your drivers work hard. They follow the rules. But sometimes, they still get into trouble. Often, it is not their fault. It is the “other guy.” Now, you can prove it. A new update from Verizon Connect lets you see who really caused the problem. This is a game-changer for fleet managers. It changes how we view driver safety and alerts.

Fairness in Driver Scoring

Driver scorecards are important. They reward good driving. But they can also be unfair. Before, if a car cut off your truck, your driver might get flagged for hard braking. That bad mark would lower their score. It wasn’t fair. The driver did what they had to do to avoid a crash.

The new “External Cause” tags change this. You can now filter out these events. You can see when a “Near Miss” was actually caused by someone else. This ensures that your good drivers keep their high scores. It makes the system fair for everyone.

Filtering the Video Chaos

You get a lot of video alerts. Watching them all is impossible. It is like looking for a needle in a haystack. The “Other Vehicle Cutoff” tag acts like a strong magnet. It helps you quickly find the videos you need to see. You can skip the ones that are not your driver’s fault.

This saves you a lot of time. Instead of watching hours of boring video, you can focus on training. You can spend time coaching drivers on things they can control. Filtering the video chaos allows you to be a more effective manager.

Protecting Your Driver’s Reputation

Your drivers are your best asset. They represent your company. A single false alert can hurt their morale. It can make them feel like you don’t trust them. Over time, this can cause good drivers to leave.

Protecting your driver’s reputation is easy with these new tags. You can immediately see the truth. You don’t have to guess or assume the driver was in the wrong. You can defend them when they are right. This builds trust and keeps your best employees happy and loyal. It is the right thing to do for your team.

Also read: Fleet Guide: When Your Driver Is Not At Fault